GE Appliances (GEA), a Haier company, announced the launch of SmartHQ Solutions, the first solution in the industry that unifies its smart technologies to improve the entire product life cycle. As the number-one smart appliance and service company, GE Appliances has more than 450 connected appliance products across brands, driven by its innovation leader, GE Profile. With SmartHQ Solutions, GEA will extend its footprint beyond smart appliances to improve home usage and service, giving its owners total control of their headquarters, whether that is their home, office or job site.
Using technology to make our daily chores easier – such as preheating the oven on your way home from the grocery store, starting a load of laundry from your phone or auto re-ordering detergent when the dishwasher runs low – is what drives GE Appliances. It also boasts an open platform that enables integration with smart tech partners, including Bose, Sonos, Google and Amazon. SmartHQ Home brings home appliance touchpoints together in a simple app, giving consumers total control of their home.
Maintenance managers and trained service technicians deal with a common challenge of repairing appliances through a process of trial and error. A slow repair can keep a room vacant or upset a tenant. Rather than diagnose by trial and error, SmartHQ Service allows technicians to plug in and communicate with our connected appliances for faster and more accurate diagnostics. SmartHQ Service includes a suite of tools to order parts, access history and perform software updates from a mobile device. With SmartHQ Service, amateur repairmen become proficient and seasoned techs become armed experts, enhancing speed and minimizing in-person visits to create better experiences for tenants and owners