Welcome to our website! As we have the ability to list on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 1-888-396-8165 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.


Find a Store

Waukegan Showroom

The “original” Grand Appliance showroom, Grand Waukegan opened in 1966 and is conveniently located at 2915 Grand Avenue in Waukegan, IL just east of Green Bay on Grand. It proudly serves Waukegan and the surrounding areas including Beach Park, Gurnee, North Chicago and Zion. The store features a great selection of the products Grand sells including the latest flat panel TVs, kitchen and laundry appliances, grills and more. Grand Waukegan also has a dedicated used section with a constantly changing assortment of used fridges, ranges, washers and dryers at rock bottom prices.

Grand Waukegan is unique in that it was the first Grand location. The original Grand Appliance and TV opened in 1930 under the name Service Electric. The store was then moved to the Waukegan location in 1966 under the new name Grand Appliance and TV to signify the move and to focus on the home appliance customer.

Like all Grand stores, the Waukegan showroom includes home-like displays to help you envision products as they would appear in your home. TVs are mounted on the wall and many of the appliances are set in lifestyle settings complete with custom cabinets, counters and back splashes. Many of the appliances in lifestyle settings are grouped by brand in kitchen vignettes to display each brand as a cohesive collection.

When you shop Grand Waukegan, you get more than a great showroom. You get outstanding support throughout the shopping, purchase and install/delivery process from our experienced and knowledgeable sales staff. The least experienced member of the team has 2 years of industry experience, but the team averages 5 years-experience overall.

Check out our employee bios below for more complete information.


2915 Grand Avenue
Waukegan, IL 60085
Phone: (847) 336-4725

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  • Mon, Tue, Thu, Fri: 10 AM to 8 PM
  • Wed: 10 AM to 6 PM
  • Sat: 10 AM to 5 PM
  • Sun: CLOSED

Our Staff